Best App

Adjudication Criteria

The category seeks to reward the app that, in the opinion of the adjudication committee, best represents a self-contained software application, designed for a specific and focused objective, which can be easily downloaded, over the Internet and, generally, utilised over a mobile device.

Main Adjudication Criteria

1 Innovation

The extent to which technology has been applied to promote a unique approach, product, service, idea or concept.

2 User Experience

The extent to which the app provides users with a unique and beneficial experience through technology.

3 Value Added

The tangible or intangible benefits that the app provides to its stakeholders.

Secondary Adjudication Criteria

4 Functionality

The usefulness, relevance and practical application of the app in day-to-day activities.

5 Visual Appeal

The degree of visual and aesthetic appeal when using the app.

6 Content

The degree to which the presented content is appropriate, relevant and engaging.

7 Structure & Navigation

The level to which the information content is organised and prioritised in a user-friendly and intuitive manner.

8 Reach

The widespread use of the app and the potential for stakeholders to share it across the Internet.

9 Interactivity

The ease with which users can browse through content in order to perform any in-built functionality.

10 Interoperability

The ease by which different systems and software can exchange, shift and develop data between themselves.

11 Analytics

The capability to monitor, track, report and analyse channel effectiveness.

12 Ethics

How well integrated user privacy, security and data protection are within the app.

Bonus Criterion

13 Environmental, Social and Corporate Governance (ESG)

Recognising those who made a considerable effort to contribute towards environmental sustainability, community welfare and those focusing on good corporate governance.

Weighting

Ref.	Primary Adjudication Criteria	Weighting (%)
1	Innovation	15
2	User Experience	15
3	Value Added	10

Ref.	Secondary Adjudication Criteria	Weighting (%)
4	Functionality	10
5	Visual Appeal	10
6	Content	5
7	Structure & Navigation	5
8	Reach	10
9	Interactivity	5
10	Interoperability	5
11	Analytics	5
12	Ethics	5
13	Environmental, Social and Corporate Governance (ESG)	5

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Category for Nomination*
- Best Cloud Based Solution
- Best use of technology in business transformation
- Best Social Media Campaign
- Best E commerce site (B2C)
- Best ICT academic dissertation with an ebusiness theme
- Best eGov Initiative
- Best Tech Start up
- Best App
- Best Sustainable eBusiness
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Solution Title*
Company Name*
Name of Contact Person*
First Last
Email Address*
Contact Number*
Reason for Nomination (Up to 150 words Max)*
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2Adjudication Criteria

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Email Address*
Contact Number*
Solution Title
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Save and Continue Later

This category seeks to reward the app that, in the opinion of the adjudication committee, best represents a self-contained software application, designed for a specific and focused objective, which can be easily downloaded, over the Internet and, generally, utilised over a mobile device.
Main Adjudication Criteria
Innovation*
The extent to which technology has been applied to promote a unique approach, product, service, idea or concept.
- How unique and distinctive is the app?
- Does the innovative approach provide tangible competitive advantage?
User Experience*
The extent to which the app provides users with a unique and beneficial experience through technology.
- How relevant is the app to day-to-day usage by end-users?
- How insightful and strategically planned is the end-user experience?
- Does the experience of using the app induce ongoing and regular usage?
Value Added*
The tangible or intangible benefits that the app provides to its stakeholders.
- Does the app represent enduring usefulness to end-users?
- How tangible is the end-user value added gained through use of the app?
- How cohesive is the use of technology to enhance the value added?
Functionality*
The usefulness, relevance and practical application of the app in day-to-day activities.
- Does the app appeal to a universal audience and cultural diversity?
- Does the app address a clear application in everyday requirement?
- Is the app superior to any similar and competing solutions?
- How relevant or effective is the app in the market it is operating in?
Visual Appeal*
The degree of visual and aesthetic appeal when using the app.
- Does the app exploit memorable and creative graphics?
- Is there a skilful mixture of visual elements (i.e. colour, fonts, imagery, etc.)?
- Is there optimum utilisation of available layout?
Content*
The degree to which the presented content is appropriate, relevant and engaging.
- Is complex information reasonably simplified?
- Is content within the app well-structured?
- Is content presented in an uncluttered and easy-to-follow manner?
Structure & Navigation*
The level to which the information content is organised and prioritised in a user-friendly and intuitive manner.
- Does the app provide clear navigation functionality?
- Is navigation easy to follow with end-user help throughout?
- Is there a clear balance between clarity and simplicity?
Reach*
The widespread use of the app and the potential for stakeholders to share it across the Internet.
- Is the app available across different mobile operating systems? (Google Play, App Store and possibly other app distribution channels)
- Is the app available across desktop devices as well? (Microsoft Store, Mac App Store etc.)
- Is there a web app that can be utilised by the user on a standard web browser?
- Is there a proven history of regular updates?
- Does the app provide functionality to share it with other interested parties?
Interactivity*
The ease with which users can browse through content in order to perform any in-built functionality.
- When facing difficulty, can end-users easily interact with the developers?
- Is support information clearly made available across the app?
- Is online support – beyond the app – provided as a component of the app?
Interoperability*
The ease by which different systems and software can exchange, shift and develop data between themselves.
- Does the app have technical specification for interoperability?
- Does the app integrate with multiple platforms, devices and other applications to access, exchange, integrate and cooperatively use data in a coordinated manner?
- Does the app provide secure inter-connectivity between systems or third-party applications?
Analytics*
The capability to monitor, track, report and analyse channel effectiveness.
- How is critical information captured and used hroughout a customer’s online visit?
- Is end-user information monitored and analysed during the entire development cycle of the app?
- Does the channel have pre-established Key Performance Indicators or ratios?
Ethics*
How well integrated user privacy, security and data protection are within the app.
- Does the app enable users to manage privacy and/or data collection settings?
- How transparent, clear and well defined are the app’s data collection / tracking mechanisms? Does the design of the app as well as the terms and conditions cater for the rights and needs of minors when using the app?
Bonus Criterion
Environmental, Social and Corporate Governance (ESG)
Recognising the efforts to contribute towards environmental sustainability, community welfare and those focusing on good corporate governance.
- What effect do the company’s activities have on the environment, directly or indirectly?
- What impact does the company have on its social environment within the community?
- How does the company contribute to and practice good corporate governance? (e.g. transparency policies, business ethics, codes of conduct etc.)

Save and Continue Later

Best App

Adjudication Criteria

Main Adjudication Criteria

Secondary Adjudication Criteria

Bonus Criterion

Weighting

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Main Adjudication Criteria

Bonus Criterion

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