WINNER for Best ICT Academic Dissertation – The Malta eBusiness Awards 2020: Data Visualisation Using BI for Digital Health
Patient throughput in Outpatient clinics is growing at a steady rate, with several people being referred to the Outpatient from general practitioners which signiﬁcantly increases the load on clinicians and negatively aﬀects clinic eﬃciency by increasing patient waiting time.
This results in having no available slots for urgent cases with the resources that the clinic currently has. To address this issue, the clinical processes were thoroughly analysed by meeting with the clinicians of a particular clinic and these were represented by diagrams. From these diagrams, KPIs were derived to design BI Dashboards that can visualise information eﬀectively and assist clinicians in better knowing the state of the clinic.
Furthermore, a model was designed to generate the likelihood of future appointment being missed. Thus, enhancing future appointment management within the clinic. Hospital health expenses are signiﬁcantly minimised when managing future appointments appropriately as appointments may be scheduled eﬃciently with this model.
The eBusiness Awards is an awards ceremony organised by Tech.mt and is intended to promote and reward Malta’s Best Tech Companies and Solutions.